Magnus customer portal

Customer portal

Move-in details

Customer details are editable only where policy allows, with a review step before high-risk state changes.

Details gate

Confirm the details staff will review

Changes here are saved for review. They do not update agreements, payment records or access instructions until staff approve the move-in evidence.

Review-safe

Site and unit

Knowsley, unit K-102

Unit assignment remains pending until move-in gates pass.

Target move-in

24 Jun 2026

Staff can adjust this if document, payment or access review takes longer.

Stale/offline

No offline write

If the portal is offline, use this as reference only and contact support before travelling to site.

Confirm details

Visible labels and hints are included so this works cleanly on a phone, in browser or installed PWA mode.

Draft for review

Use the name that should appear on staff move-in review.

A target date is not access confirmation.

If this differs from uploaded proof of address, staff may ask for a replacement document.

This creates customer-supplied context only. It is not an internal staff note or audit approval.

Before staff can approve

Documents must be readable, agreement evidence must land, payment must be confirmed by provider or staff evidence, and access setup must be safe. Saving this form does not skip those gates.

Ask about details