Magnus customer portal

Customer portal

Upload document

Mobile upload uses a labelled native file input and submits into staff review.

Documents

Upload ID or proof of address

Upload success sends the file for staff review. It is not approval and does not release access.

Replacement needed

Accepted formats: PDF, JPG and PNG. Mobile camera upload remains a native file input, not drag-and-drop only.

Selected file: No file selected yet

1. Choose file

Use the native file picker or camera.

2. Submit review

Magnus queues a staff review draft only.

3. Wait for decision

Approval, rejection and access stay separate.

Document upload action is ready; no approval or access release exists yet.

Action status: not_submitted. Job state: not_queued. Provider mutation: none. Database mutation: none. Live provider write: blocked.

Review only: true. Provider finality: not_provider_final. Payment finality: not_payment_final. Access finality: not_access_final.

Upload pending review

Submitted, not approved

The DTO marks uploadIsApproval as false, so upload success remains staff review pending.

Rejected document

Needs replacement

The uploaded image was unreadable. Please upload a clearer image.