Payment browser return
Pending provider confirmationReturning from hosted payment records an attempt only. Webhook or staff evidence is still required.
Customer portal
Billing
Ledger state and provider evidence stay separate. Browser payment return never marks an invoice paid by itself.
Billing
Billing and next payment
Invoices, hosted payment returns and Magnus ledger state stay separate. Browser return never marks an invoice paid by itself.
Next payment
GBP 126.00
Due 21 Jun 2026. Scheduled charges stay visible even when a hosted return is pending.
Payment return
Pending provider confirmation
No hosted payment browser return is recorded for this view.
Ledger state
Open balance
Magnus keeps invoice balance separate from hosted payment browser return.
Payment return received
Browser return at 21 Jun 2026, 09:42 is recorded as pending. It is not shown as paid until webhook or staff evidence updates Magnus.
Billing
Payment is pending provider evidence
Payment return received
Browser return at 21 Jun 2026, 09:42 is recorded as pending. It is not shown as paid until webhook or staff evidence updates Magnus.
No webhook or staff payment evidence has landed yet.
Magnus ledger
Open balanceThe portal keeps the invoice open until provider evidence updates the ledger.
| Invoice | Due | Amount | Status |
|---|---|---|---|
| Move-in payment | 21 Jun 2026 | GBP 126.00 | Pending provider confirmation |
| Next monthly storage | 21 Jul 2026 | GBP 76.00 | Scheduled |
Offline and stale billing reference
Cached portal billing status is reference-only. Payments, refunds and ledger changes remain blocked while offline or when Magnus cannot verify live service state.
Last safe portal snapshot: 21 Jun 2026, 09:42. Duplicate browser returns do not mark an invoice paid.
Support
Ask about billing or payment status
Support can explain invoice, hosted return and ledger state without exposing payment secrets or raw provider diagnostics.