Signed evidence
SentSigned state waits for provider or manual evidence before move-in can continue.
Customer portal
Agreement
Review agreement state, dependencies and customer-safe evidence without exposing provider envelope data or private objects.
Signature lifecycle
Draft
Agreement is being prepared before a signature request is sent.
Draft
Agreement is being prepared before a signature request is sent.
Sent
Signature request sent; completion waits for provider evidence.
Viewed
Agreement opened; signed status stays pending until evidence lands.
Signed
Signed evidence may still be pending Magnus application.
Declined
Customer declined the agreement; support can issue a replacement.
Expired
Signature window elapsed; staff must reissue the agreement.
Provider redirect returns stay pending until fake webhook replay or staff evidence applies the next lifecycle step. Signed finality still requires Magnus evidence and stored signed object proof.
Agreement
Pending evidence
Review the agreement pack and track what is still blocking completion. Signed status only becomes final after provider or staff evidence is processed.
SentFake lifecycle
- Customer
- Customer fixture
- Site
- Staff confirmation required
- Booking
- Move-in booking pending
Move-in gates
Dependencies before agreement finality
Document dependency
Needs ReviewProof of address is required before staff can approve move-in.
Payment dependency
Pending Provider ConfirmationPayment browser returns are not final agreement evidence.
Evidence safety
Private agreement data stays hidden
Provider envelope ID
false
Signed object key
false
Private object data
false
If a signing provider returns the browser to Magnus, the customer still sees a pending state until the provider callback or staff record confirms signed evidence.