Offline
You are offline. High-risk actions are paused.
Cached guidance may still be useful, but booking, payment, document, access and provider state cannot be confirmed until this portal reconnects.
Cached-safe status
Review guidance, then reconnect before acting
Offline mode is read-only for customer-sensitive work. This portal does not queue writes for payments, access, contracts, documents or refunds because those depend on live provider or staff evidence.
Live confirmation unavailable. Reopen the page when your connection returns.
Cached help guidanceGeneral booking, payment and access guidance can be reviewed if it was cached before the connection dropped.Saved task contextA continuation link can be reopened, but live customer state still needs reconnecting before final action.Quote reference notesCached quote wording can explain the next step, but price and availability must be rechecked online.
Blocked while offline
Payments, access changes, document uploads and refunds are paused until this portal reconnects and can verify provider evidence.
High-risk actions paused
- payments
- refunds
- access changes
- document uploads
- contracts
- provider activation
- account mutations
Connection unavailable
Retry the home page when your connection returns. Staff can still help by phone or contact route if the customer is blocked.